ElectSys Emerald ICE User's Guide

Emerald ICEDigital KeyTelephone SystemTMDeluxe Telephone User Guide

1-4 Emerald ICE Deluxe Telephone User GuideIntroduction 1NOTES

4-22 Emerald ICE Deluxe Telephone User GuideCalling Features 4Sending a Text Message1. You place a call to an extension without an answer or busy…2

Emerald ICE Deluxe Telephone User Guide 4-23Calling Features 42. Press the softkey beneath msg]. When the Emerald ICE Voice Mail system is active,

4-24 Emerald ICE Deluxe Telephone User GuideCalling Features 4Canceling a Sent Text Message or a Sent Call Me Message1. Press PGMp*96.2. Enter the

Emerald ICE Deluxe Telephone User Guide 4-25Calling Features 4DescriptionThe Emerald ICE system allows users to monitor conversations at other exten

4-26 Emerald ICE Deluxe Telephone User GuideCalling Features 4Feature Code: MDescriptionPress the M button during a conversation to disconnect the m

Emerald ICE Deluxe Telephone User Guide 4-27Calling Features 4Feature Code: *DescriptionWhen the system is connected to Dial Pulse (Rotary) outside

4-28 Emerald ICE Deluxe Telephone User GuideCalling Features 4Feature Code: PGMp52DescriptionThe Release Key feature can be used to cancel or compl

Emerald ICE Deluxe Telephone User Guide 4-29Calling Features 4DescriptionThe Transfer feature is used to change calls from your extension to another

4-30 Emerald ICE Deluxe Telephone User GuideCalling Features 4Supervised1. While connected to a call either from an outside line or an intercom ext

Emerald ICE Deluxe Telephone User Guide 4-31Calling Features 4Feature Code: PGMp68DescriptionThe Transfer and Answer feature is a feature that speed

Emerald ICE Deluxe Telephone User Guide 2-1Telephone Setup 22Telephone SetupFeature Code: PGMp92DescriptionThe Emerald ICE allows you to activate you

4-32 Emerald ICE Deluxe Telephone User GuideCalling Features 4Feature Code: PGMp67DescriptionThe Silent Record feature, when invoked, will record a

Emerald ICE Deluxe Telephone User Guide 4-33Calling Features 4Feature Code: PGMp72DescriptionThe Help Mode feature is available to assist you with o

4-34 Emerald ICE Deluxe Telephone User GuideCalling Features 4

Visit us at our website http://www.tadiran-us.comEmail: [email protected] HeadquartersTadiran Telecom, Inc.4 Tri Harbor CourtPort Washington, NY

2-2 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Deactivate Alarm Clock-Extension1. Press PGMp92. The current time displays (NULL=none).2

Emerald ICE Deluxe Telephone User Guide 2-3Telephone Setup 2Enable Auto Hold1. While connected to an intercom or outside line call, press another o

2-4 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp#0The Automated Attendant features will not be available unless a 4VAA

Emerald ICE Deluxe Telephone User Guide 2-5Telephone Setup 2The following should be considered:• What are the extension numbers that should be liste

2-6 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2INQUIRY MSG. - This is a special message that can provide callers with information witho

Emerald ICE Deluxe Telephone User Guide 2-7Telephone Setup 23. To record this greeting, press the softkey beneath show. The display will show:xx is

2-8 Emerald ICE Deluxe Telephone User GuideTelephone Setup 24. Use the conventions described for 1.DAY GREETING to playback and record all greeting

Emerald ICE Deluxe Telephone User Guide 2-9Telephone Setup 2Feature Code: PGMp95DescriptionThe Preference feature allows you to access specific outs

The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual prop

2-10 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: 800/801DescriptionBackground Music can be activated on either of the two

Emerald ICE Deluxe Telephone User Guide 2-11Telephone Setup 2Feature Code: PGMp#2DescriptionYour phone will ring at the lowest volume setting whenev

2-12 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp2DescriptionThere are several choices for forwarding your calls:• Di

Emerald ICE Deluxe Telephone User Guide 2-13Telephone Setup 23. Enter the extension number to which calls are to be forwarded.4. Press [save]. The

2-14 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2No Answer Call Forward1. Press PGMp2 or the Feature/DSS Button designated as CALL FWD (

Emerald ICE Deluxe Telephone User Guide 2-15Telephone Setup 2External Call Forward1. Press PGMp2 or the Feature/DSS Button designated as CALL FWD (i

2-16 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Follow Call Forward1. Press PGMp2 or the Feature/DSS Button designated as CALL FWD (if

Emerald ICE Deluxe Telephone User Guide 2-17Telephone Setup 26. Select the type of calls to forward.a. co = outside line incoming or transferred ca

2-18 Emerald ICE Deluxe Telephone User GuideTelephone Setup 26. You hear a confirmation tone and the extension returns to idle. The display shows:D

Emerald ICE Deluxe Telephone User Guide 2-19Telephone Setup 2DescriptionThe Caller ID feature requires a Caller ID (CID) service subscription from t

Record of RevisionsRevision Date of Issue Supercedes Major Changes - Brief DescriptionInitial Release September 18, 2003 N/ARevision A September 25, 2

2-20 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp6#DescriptionCaller ID data for one hundred calls is stored in a Call

Emerald ICE Deluxe Telephone User Guide 2-21Telephone Setup 2Operational Notes• You can at any time exit the Caller ID Log mode.• Proper programming

2-22 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Operational NotesThe following extension parameters are reset to the value shown:LNR =

Emerald ICE Deluxe Telephone User Guide 2-23Telephone Setup 2Feature Code: PGMp#7DescriptionYou can choose one of eight Extension Ring Adjustment f

2-24 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp4DescriptionThe Do Not Disturb (DND) feature blocks all outside line

Emerald ICE Deluxe Telephone User Guide 2-25Telephone Setup 2Operational Notes• Do Not Disturb is not enabled if you have activated Call Forward.• A

2-26 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2DAY COS :0EVE COS:0MONITOR COS:5WARNING TONE:NDROP CALL OUT:NDROP CALL IN:NINT

Emerald ICE Deluxe Telephone User Guide 2-27Telephone Setup 2Feature Code: PGMp97DescriptionAll extensions of the Emerald ICE system have an associ

2-28 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp58DescriptionThis feature is used to reset all Feature/DSS Buttons t

Emerald ICE Deluxe Telephone User Guide 2-29Telephone Setup 2Feature Code: PGMp#5DescriptionThe Directory/Suffix Code Lookup feature to find the dir

2-30 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp#3DescriptionEmerald ICE Deluxe Telephones have 28 dual-colored prog

Emerald ICE Deluxe Telephone User Guide 2-31Telephone Setup 2c. To program a feature code, press [pgm].d. Press the PGMp button.e. Enter the feature

2-32 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp9#DescriptionThe Deluxe Telephone has a standard 2.5 millimeter heads

Emerald ICE Deluxe Telephone User Guide 2-33Telephone Setup 2Use the Headset to Answer a Call1. While the telephone is ringing, press S. The S butt

2-34 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp61DescriptionThe Access Code feature allows you to store a four-digit

Emerald ICE Deluxe Telephone User Guide 2-35Telephone Setup 2Operational Notes•The Access Code feature can only be used when stored on a Feature/DSS

2-36 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp9*DescriptionThe Hot Line feature allows the user to access an extens

Emerald ICE Deluxe Telephone User Guide 2-37Telephone Setup 2Invoke Hotline1. While the telephone is idle, lift the handset or press the s button.

2-38 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Setup1. While your extension is idle, press PGMp98. You hear a confirmation tone and t

Emerald ICE Deluxe Telephone User Guide 2-39Telephone Setup 2b. Press theS button to activate the speakerphone and speak with the caller using the s

Emerald ICE Deluxe Telephone User Guide TOC-1 TC1 Introduction ...

2-40 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp90DescriptionYou can invoke a display message to inform other users o

Emerald ICE Deluxe Telephone User Guide 2-41Telephone Setup 2Operational Notes• Dial Pad Key 1 is used to select special characters. • Dial * before

2-42 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Feature Code: PGMp63DescriptionAfter-hours operation can require different ringing patt

Emerald ICE Deluxe Telephone User Guide 2-43Telephone Setup 2Feature Code: PGMp#9DescriptionYou can block one-way page announcements at your extensi

2-44 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Operational Notes• You will still hear intercom calls and private voice announcements.•

Emerald ICE Deluxe Telephone User Guide 2-45Telephone Setup 2Feature Code: PGMp97DescriptionThis feature is used to prevent anyone from making unaut

2-46 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2Unlock Your Phone1. Press PGMp97.2. Enter the current password and then press [show].3.

Emerald ICE Deluxe Telephone User Guide 2-47Telephone Setup 2Feature Code: SDescriptionThe Emerald ICE Deluxe Telephones are all equipped with a hig

2-48 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2DescriptionThe Deluxe Telephone uses a dual colored LED Status Bar Lamp to assist the u

Emerald ICE Deluxe Telephone User Guide 2-49Telephone Setup 2DescriptionThe Emerald ICE Deluxe Telephone is equipped with a volume control that you

TOC-2 Emerald ICE Deluxe Telephone User Guide TC3 Making Calls...

2-50 Emerald ICE Deluxe Telephone User GuideTelephone Setup 2

Emerald ICE Deluxe Telephone User Guide 3-1Making Calls 33Making CallsFeature Code: 9DescriptionAccess to Outside Lines, is available using several w

3-2 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Feature Code: 401-464DescriptionTo make an intercom call, dial the extension number. Or…Pre

Emerald ICE Deluxe Telephone User Guide 3-3Making Calls 3Feature Code: 89DescriptionIf you would like a call to be associated with a specific accoun

3-4 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Feature Code: PGMP78DescriptionYou can use Auto Redial (AR) to dial the last number that yo

Emerald ICE Deluxe Telephone User Guide 3-5Making Calls 3Feature Code: 0DescriptionThe extension that is programmed as the Attendant may receive int

3-6 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Transfer a Caller to a Meet Me Conference1. Press x while connected with another extension

Emerald ICE Deluxe Telephone User Guide 3-7Making Calls 3Feature Code: PGMP77DescriptionThe Emerald ICE system can accommodate eight, 4-party confe

3-8 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Establish an Unsupervised Conference1. Establish a conference with two outside lines as de

Emerald ICE Deluxe Telephone User Guide 3-9Making Calls 3Private Connection with a Conference Member (Conference Controller Only)1. While engaged i

Emerald ICE Deluxe Telephone User Guide 1-1Introduction 1The Emerald Integrated Communication Exchange, or ICE, is a versatile, Digital Hybrid Key

3-10 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Operational Notes• The conference manager is the extension that establishes a conference.•

Emerald ICE Deluxe Telephone User Guide 3-11Making Calls 3DescriptionThe Direct Inward System Access or DISA feature allows you to remotely access s

3-12 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Operational Notes• Up to 4 DISA CO lines may be used simultaneously. • The activation time

Emerald ICE Deluxe Telephone User Guide 3-13Making Calls 3Feature Code: PGMp8DescriptionThe Last Number Redial feature, or LNR, automatically dials

3-14 Emerald ICE Deluxe Telephone User GuideMaking Calls 3DescriptionOff-Hook Voice Announce, or OHVA, allows you to make an off-hook voice announce

Emerald ICE Deluxe Telephone User Guide 3-15Making Calls 3DescriptionYou can make outgoing calls from your Deluxe Telephone using the speakerphone.

3-16 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Operational Notes• The Page Allow/Deny feature code may be programmed on a Feature/DSS But

Emerald ICE Deluxe Telephone User Guide 3-17Making Calls 3Extension 500-519, System 600-699DescriptionThe Speed Dial feature allows you to store fre

3-18 Emerald ICE Deluxe Telephone User GuideMaking Calls 3Operational Notes• Only a Deluxe Telephone can program System Speed Dial bins using Atten-

Emerald ICE Deluxe Telephone User Guide 4-1Calling Features 44Calling FeaturesDescriptionThe Answering Machine Emulation feature requires the optiona

1-2 Emerald ICE Deluxe Telephone User GuideIntroduction 1The Emerald ICE Deluxe Model Telephone features an LCD Display (2 cm x16 cm) with speakerph

4-2 Emerald ICE Deluxe Telephone User GuideCalling Features 44. If you select the softkey beneath yes], the display shows:5. Press the softkey ben

Emerald ICE Deluxe Telephone User Guide 4-3Calling Features 43. You will hear a confirmation tone and the display will read:4. A few moments later

4-4 Emerald ICE Deluxe Telephone User GuideCalling Features 4DescriptionWhen you call an extension that is busy, in Do Not Disturb, or idle, you can

Emerald ICE Deluxe Telephone User Guide 4-5Calling Features 4To Answer a Call Back:1. When the call back begins, your extension will ring a special

4-6 Emerald ICE Deluxe Telephone User GuideCalling Features 4Feature Code: PGMp73DescriptionThe Call Park/Call Park Answer feature allows you to “p

Emerald ICE Deluxe Telephone User Guide 4-7Calling Features 4Feature Code:*DescriptionThe Call Pick Up (Group) feature is used to answer calls ringi

4-8 Emerald ICE Deluxe Telephone User GuideCalling Features 4DescriptionThe Camp On feature alerts the user of a busy extension that another extensi

Emerald ICE Deluxe Telephone User Guide 4-9Calling Features 4Feature Code: PGMp4DescriptionThe One-Time Do Not Disturb feature allows you to block

4-10 Emerald ICE Deluxe Telephone User GuideCalling Features 4DescriptionThe Do Not Disturb – Override feature allows you to override the Do Not Dis

Emerald ICE Deluxe Telephone User Guide 4-11Calling Features 4Feature Code: PGMp3DescriptionThe Flash – CO Line feature is used with a call waiting

Emerald ICE Deluxe Telephone User Guide 1-3Introduction 1The purpose of this manual is to provide operational instructions on the use of the main f

4-12 Emerald ICE Deluxe Telephone User GuideCalling Features 4Feature Code: PGMp4DescriptionUsing the Forced Intercom-Call Forward feature, you can

Emerald ICE Deluxe Telephone User Guide 4-13Calling Features 4Feature Code: *DescriptionYou can use the Forced Intercom Tone Ring feature to cause t

4-14 Emerald ICE Deluxe Telephone User GuideCalling Features 4Feature Code: HDescriptionYou can place any outside line on Hold by pressing the Hbutt

Emerald ICE Deluxe Telephone User Guide 4-15Calling Features 4Feature Code: HDescriptionWhen using the PGMp button and H together, you can place an

4-16 Emerald ICE Deluxe Telephone User GuideCalling Features 4DescriptionThe Emerald ICE system provides a programmable timer to remind you that a c

Emerald ICE Deluxe Telephone User Guide 4-17Calling Features 4Feature Code: HDescriptionThe Holding Call Answer feature allows you to place a call o

4-18 Emerald ICE Deluxe Telephone User GuideCalling Features 4DescriptionThe Intrusion feature allows the initiator to enter into an existing conver

Emerald ICE Deluxe Telephone User Guide 4-19Calling Features 4Feature Code: PGMp59,#DescriptionAny internal or external page announcement can be ans

4-20 Emerald ICE Deluxe Telephone User GuideCalling Features 4Feature Code: PGMp5*DescriptionThe Note Pad feature enables you to enter a telephone

Emerald ICE Deluxe Telephone User Guide 4-21Calling Features 4Feature Code: PGMp96DescriptionA busy or unattended Deluxe Telephone can be notified o